Compare our IT Support Services
CBITS offer 2 IT Services “Ad-Hoc IT Support” and our “Managed IT Service”
We have put together the table below to show the key differences between the IT Support services that we provide:
Ad-hoc IT Support vs Managed IT Service
| Service / Feature | Ad-hoc IT Support | Managed IT Service |
|---|---|---|
| Ongoing monthly service | ✖ | ✔ |
| Fixed predictable costs | ✖ | ✔ |
| Pay only when something breaks | ✔ | ✖ |
| Proactive monitoring | ✖ | ✔ |
| Preventative maintenance | ✖ | ✔ |
| Security monitoring | ✖ | ✔ |
| Antivirus & patch management | ✖ | ✔ |
| Backup monitoring | ✖ | ✔ |
| Regular updates | ✖ | ✔ |
| Helpdesk support | ✖ | ✔ |
| Priority response times | ✖ | ✔ |
| Strategic IT advice | ✖ | ✔ |
| Network documentation | ✖ | ✔ |
| Vendor management | ✖ | ✔ |
| Remote support | ✖ | ✔ |
| On-site support included | ✖ | ✔ |
| Business continuity planning | ✖ | ✔ |
| Cybersecurity guidance | ✖ | ✔ |
| Support when something breaks | ✔ | ✔ |
| Prevents problems before they happen | ✖ | ✔ |
📞 Call us or use our online form to find out more about one or more of our IT Support Services